Broad Information Technology Services (BITS) provides a wide range of services that support the Institute's research mission. We do everything from providing office productivity software and managing network connectivity to building tools for research computing and managing and safeguarding data.
We support thousands of human beings, tens of thousands of devices, and petabytes of data. You'll find a full list of our services in the Service Catalog below.
We strive to be visible, accessible, and responsive to Broadies in every area of the Institute.
Get Help Now
Email BITS: help@broadinstitute.org
Call BITS Helpline:617.714.8800 | x8800
Mon-Fri, 8:30-5:30pm
For issues affecting a Broadie or machine
Mon-Fri, 8:30-5:30pm
Visit the BITSTop at 75A-6001
Afterhours or during an emergency
Call Emergency Line
617.714.8888 | x8888
For widespread issues affecting a Broad-wide system
