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We support thousands of human beings, tens of thousands of devices, and petabytes of data. You'll find a full list of our services in the Service Catalog below.

We strive to be visible, accessible, and responsive to Broadies in every area of the Institute.


Get Help Now

Email BITS:
Call BITS Helpline:617.714.8800 | x8800
Mon-Fri, 8:30-5:30pm
For issues affecting a Broadie or machine

Mon-Fri, 8:30-5:30pm
Visit the BITSTop at 75A-6001

Afterhours or during an emergency

Call Emergency Line
617.714.8888 | x8888
For widespread issues affecting a Broad-wide system